Shipping
Read information about shipping options, handling timelines, and custom putter turnaround periods.
Free Shipping on Orders over $300
US Customers only, excluding Hawaii and Alaska.
Evnroll Putters Shipping Information
Putters are handcrafted, made-to-order. Stock putters have an estimated 2 day handling time. Custom putters can take up to 14 business days to assemble. Once your custom putter is built, you will receive a shipment notification with your tracking number.
Local Pickup
Items can be picked up in Carlsbad, California at Evnroll HQ between 9am and 5pm. Soft goods and accessorires can be picked up same day. Putters, please connect with our support team before pickup as build times can vary on select models.
Address: 1817 Aston Ave Suite 101, Carlsbad, CA 92008
Shipping Methods
USPS Ground Advantage – a low-cost shipping method used for grips and smaller items. USPS tracking takes up to 5 days to register online.
FedEx – ground, 2-day, and overnight options are available. FedEx is the fastest and most reliable shipping method. See more info about international shipments.
Tracking
FedEx tracking number will be provided via email when your product is shipped. Packages typically show movement after 4pm on the day of shipment/pickup.
Custom Putters
Every custom putter we produce is hand crafted in Carlsbad, California, tailored to your specifications. To deliver this exceptional service, each putter undergoes a meticulous process of painting, assembly, and rigorous quality assurance checks. The production time for custom putters can extend up to 14 business days.
Please note that shipping duration is additional to the putter build time and contributes to the total delivery time. Your patience ensures the creation of a high-quality, personalized putter.
International Shipments
We offer international shipping through FedEx to a number of destinations.
Customers are required to cover all duties, customs surcharges, and any taxes, fees, or costs imposed by the respective government authorities.
Please call or email our customer service team if you have questions regarding international orders, as not every address or transaction can be serviced.
A local retailer or distributor may be available in your country. For more information, view our list of international distributors.
Contact Us
Submit the form below, email, or call us at Monday to Friday, 8am to 5pm (Pacific) at 760-448-6450.
If you have received your product and need help processing a return, view return details here.